LLMs and complicated B2B customer questions
Many LLM-based products for the B2C market today focus on answering relatively simple customer questions on the basis of a single source of information (like a FAQ document, or the LLM's training...
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Embedding language in numbers: how LLMs represent meaning
One of the most powerful and fundamental transformations at the heart of how LLMs operate is the turning of words and sentences into numbers — numbers that are not arbitrary (like an index) but...